Customer Support Coordinator

<p><b>Salary:</b></p><p><b>£30,000 + Bonus + Excellent Benefits</b></p><p></p><p><b>Customer Support Coordinator - Yeovil, Somerset (BA20 2PJ) -</b> <b>RES - Renewables</b></p><p></p><p><b>So, who are we?</b> We are RES, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.  </p><p></p><p><b>Also, did we mention?</b> In addition to the £30,000 salary, there are also benefits on tap – including...</p><p></p><p>Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.   </p><p>We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! </p><p></p><p> As a <b>Renewables Customer Support Coordinator</b>, you’ll be responsible for:</p><p></p><ul><li><p>Managing renewable energy projects from the post design phase through to commissioning ensuring full compliance.</p></li><li><p>Maintain project timelines and address any issues proactively providing regular progress updates.</p></li><li><p>Coordinate <span>internal teams, suppliers, and installers to ensure seamless project execution. </span></p></li><li><p>Act as the main point of contact for homeowners to support their grant applications, ensuring they understand the process and provide the necessary documentation.</p></li><li><p>Work with internal teams ensuring all necessary paperwork is completed accurately on time.</p></li></ul><p></p><p>This is a full-time, permanent role working 42.5 hours per week Monday to Friday 08.00am - 5.00pm.</p><p></p><p> <b>And here’s what we’d like you to have:</b> </p><p></p><ul><li><p>Experience working in the renewables industry.</p></li><li><p>Excellent communication skills.</p></li><li><p>Ability to multi-task and organise/prioritise your workload.</p></li><li><p>PC Literate - Including the use of CRM.</p></li><li><p>To be a team player who is happy to take on a diverse role to ensure all runs smoothly.</p></li><li><p>Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic.</p></li></ul><p></p><p>We look forward to receiving your application!</p><p></p><p>#ACHS150</p><p></p><p></p>