Service Manager

<p><span>Tire Discounters, the nation's largest family-owned and operated tire business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care to our nearly 2,300 team members, we offer diverse career paths, industry-leading training, and a commitment to our core values.</span></p> <p><span>As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing and challenge the status quo.</span></p> <p> </p> <p><span><span><strong>Position Overview</strong></span><br/>As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store.</span></p> <p><span><strong>Key Responsibilities</strong></span></p> <ul> <li><span>Lead and coach technicians, manage performance, and assist with hiring.</span></li> <li><span>Oversee service bay workflow and communicate wait times to sales staff.</span></li> <li><span>Ensure clear communication between the shop and customers.</span></li> <li><span>Promote safety and meet quality and service standards.</span></li> <li><span>Drive customer satisfaction and teamwork.</span></li> </ul>

<strong><span>Qualifications</span></strong>

<p><span><strong>Requirements</strong></span></p> <ul> <li><span>Experience in automotive service/repair (certifications preferred).</span></li> <li><span>Management experience with strong leadership skills.</span></li> <li><span>Excellent communication and multitasking abilities.</span></li> <li><span>Strong work ethic and goal-oriented mindset.</span></li> <li><span>Valid driver's license and availability to work Saturdays.</span></li> <li><span><span>Ability to stand</span> <span>for long periods, bend, and lift up to 75 lbs.</span></span></li> <li><span>Authorized to work in the USA (18+).</span></li> <li><span>Comfortable with occasional mechanical hazards and outdoor conditions.</span></li> </ul> <p><span><span><strong>Career Path</strong></span><br/>Service Manager → General Manager → Regional Manager</span></p> <p><span><strong>Compensation</strong><br/></span></p> <p><span>Pay: $55,000 - $85,000+ annually</span></p> <p><span>Service Managers are paid a weekly hourly rate, and earn monthly individual spiffs as well as <span>participating in the monthly store bonus.</span></span></p> <p><span><strong>Why Tire Discounters?</strong></span></p> <ul> <li><span><span> </span><strong>Growth Opportunities:</strong> well defined paths for career advancement. Many leaders within our family cut their teeth in the store.</span></li> </ul> <ul> <li><span><strong><span>Skill Development:</span></strong><span> Paid company training at all levels, led by master certified trainers and experienced leaders. We offer a company tool program as well!</span></span></li> <li><span><strong>Competitive Pay &amp; Benefits:</strong> Solid compensation plan and a full suite of benefits to choose from.</span></li> <li><span><strong>Supportive Team:</strong> You'll roll with the best team in the business. Since day one, we've been family-owned and operated, and that shows!</span></li> </ul>