PURPOSE: We are looking for a detail-oriented and analytical Business Analyst with 3–5 years of experience to collaborate with onshore teams and U.S.-based healthcare staffing clients in driving product discovery, requirements gathering, workflow analysis, and System Integration Testing (SIT) to ensure successful product delivery and client satisfaction. QUALIFICATIONS, SKILLS, AND EXPERIENCE: <ul><li>Bachelor’s degree (BS) in a relevant field. </li><li>4+ years of proven experience as a Business Analyst supporting the full Software Development Life Cycle (SDLC).</li><li>Skilled in business requirements gathering, stakeholder interviews, and conducting discovery sessions. </li><li>Well-versed in documenting current-state and future-state workflows, process maps, and use cases. </li><li>Adept at translating complex business needs into clear, structured functional and operational requirements.</li><li>Experienced in writing user stories and defining detailed acceptance criteria using JIRA. </li><li>Proficient in performing System Integration Testing (SIT) and supporting UAT validation. </li><li>Skillful in Microsoft Excel, Microsoft Word, wireframing tools, and JIRA.</li><li>Competent in using AI tools to explore domain knowledge and enhance requirement discovery. </li><li>Strong analytical and problem-solving abilities with high attention to detail. </li><li>Excellent verbal and written communication skills. </li><li>Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. </li></ul> KEY RESPONSIBILITIES: <ul><li>Requirement Elicitation & Discovery: Conduct discovery sessions with onshore Business Analysts and clients to gather, analyze, and validate detailed business requirements. </li><li>Workflow & Process Documentation: Analyze and document current-state and future-state workflows, process maps, and use cases. </li><li>Functional Requirement Translation: Convert business needs into structured functional and operational requirements for development teams. </li><li>User Story Development & Documentation: Create user stories, define acceptance criteria, and maintain detailed requirement documentation in JIRA. </li><li>Cross-Functional Collaboration: Partner with Product, Development, and QA teams to clarify requirements and ensure smooth implementation. </li><li>System Integration Testing (SIT): Execute SIT for product releases to validate system functionality against documented requirements. </li><li>Gap Analysis & Process Improvement: Identify risks, gaps, and improvement opportunities to enhance workflow efficiency and solution delivery. </li><li>Client Communication & Alignment: Ensure consistent alignment between client expectations and delivered solutions through proactive communication and validation.</li></ul> A Culture of Belonging: At our core, we value diversity and inclusion. As an equal opportunity employer, we are dedicated to creating a workplace where every voice is heard, every person is respected, and everyone has the opportunity to succeed.

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